ABOUT CADDIE SHAK
WE ARE ABOUT FUN!
Located in the Laurel Highlands, Caddie Shak is the ultimate family fun destination! We have an outdoor fun park with three Go Kart Tracks, two Mini Golf Courses, Driving Range, Batting Cages, Bumper Boats, small amusement rides, and our Snack Shak. Coming Soon Water Wars. Open Spring thru early Fall. Book your next birthday party or group event at the Caddie Shak!
Join Our Team
Now accepting applications for Operations Manager.
The ideal applicant must have excellent skills with the following: guest services, experience directing a young staff, problem solving experience, KPI tracking, Food and Beverage, cooperation and integration with senior management and all other inter-related departments. Applicant must be self-motivated, a self-starter and prepared to produce results.
Direct and coordinate the activities of all departments at our Family Entertainment Center.
Assist in daily operations of the entire facility in cooperation with other departments including but not limited to, pavilion, food and beverage, merchandising, party oversight, groups, staffing, cash controls, reconciliations, opening and closing procedures, employee retention, staffing schedules, and coordination of all activities.
Recruit, assist in hiring, evaluate, coach, train, and discipline a motivated staff.
Manage staff, schedules and assign specific duties.
Review sales and activity reports, and other performance data to view productivity and to determine areas needing cost reduction and improvements.
Monitor third party services to ensure that they are utilized in an efficient and effective manner.
Oversee activities directly related to customer service and operations.
Oversee all areas of maintenance.
Resolve conflicts and negotiate with others by handling complaints and settling disputes and grievances.
Perform day-to-day administrative tasks; maintaining files and processing paperwork.
Proficient use of computers and computer systems (including hardware and software) in daily operations.
Implement and correctly utilize a Point of Sale system.
Ability to build, motivate, and supervise a strong team of employees.
Ability to accomplish objectives through others (leadership).
Strong analytical and problem-solving skills.
Strong organizational skills with ability to prioritize multiple tasks.
Strong understanding of budgeting and financial accounting.
Ability to think strategically and develop "out of the box" ideas for increasing sales and controlling costs.
Excellent verbal and written communication skills.
Obtain a Safe Serve Food Handler’s License.
Ensure an employee obtains PA Ride Inspection Certificate as well as any other certifications/inspections needed for the rides/park.
Available weekends and occasional holidays based on operating schedule.
Ensure all employees abide by company policies, including its dress code.
Setting and meeting goals for service, operations, and financial results.
Maintaining excellent customer service standards.
Maintaining property and equipment.
Inspecting and adhering to safety and sanitation guidelines.
Performing front-line customer service.
Education and/or Experience
Minimum high school diploma or GED equivalent.
College degree preferred.
Amusement and Family Entertainment Center experience preferred, but not required.
Food and beverage or retail experience preferred, but not required.
Job Type: Full-time
Apply online at indeed.com
Completed applications can be emailed to firstname.lastname@example.org or mail to Caddie Shak, 101 Laurel Highlands Place, Donegal, PA 15628.
Please stop at the Admissions Building or Snack Shak to purchase your Fun Card in order to have access to each of the attractions.
The Driving Range is located in the lower area of the park but you must stop at the Admissions building to purchase your bucket of golf balls.
Is there an admission fee?
There is no admission fee to enter the park itself. You just pay for what you want to do while you are here.
How does a fun card work?
The Fun Card system is a cashless debit card type system that we use to control our attractions. You can add value to your card and use it at the attractions.
Purchase a Fun Card from the Admissions building counter, the kiosk in the Admissions building, or from the Snack Shak counter. Once purchased, take your Fun Card to an attraction and give to the attendant to slide for entry into that attraction.
The Fun Cards cannot be used on food, drink, merchandise, Batting Cages, and Arcade Games.
Be sure to register your Fun Card at our kiosk or with one of our staff members. This will ensure the safety of your Fun Card should something happen to it.
How can I check the balance of my fun card?
You can check your balance at our kiosk or by asking one of our staff members.
Methods of Payment
We welcome Cash, Visa, Mastercard, Discover, and American Express at the Admissions Building and Snack Shak. The kiosk accepts cards only.
Credits can be purchased on refillable Fun Cards.
Fun Card Credits cannot be used on food, drink, merchandise, Arcade or Batting Cages.
Rain & Early Closing
For safety reasons, it is necessary to close our outside attractions during inclement weather such as rain, lightning, extreme temperatures, etc. Our staff will alert our guests when it is necessary to close attractions and possible times for reopening.
In the event that management makes the decision to close an attraction due to inclement weather, guests may save their Fun Card with the remaining value on it and come back on another day.
For the Miniature Golf Course:
We do not issue rain checks.
If management would have to ask you to leave the course because of lightening and you are unable to return to the course then we will issue you a coupon for your next visit.
Alcoholic beverages, firearms and pets are not permitted on park grounds.
We strongly suggest that minors under the age of 18 be accompanied by a parent or adult guardian. The parent/guardian is solely responsible for supervision of their minors. The park does not assume any responsibility or liability for unattended minors. Children are the responsibility of the parent or guardian.
Some rides are restricted by height. There is a height checker located in the Admissions Building and at each Go Kart Track and Bumper Boats.
Listed below are the height and age requirements:
Grand Prix: Must be 54” tall to drive. Passengers must at least be 3 years old with the driver being at least 18 years old.
Naskarts: Must be 54” tall to drive. Single rider only.
Bumper Boats: Driver must be 44” tall and Passenger must be at least 40” tall with the driver being at least 18 years old. Two children may not ride alone in the same boat and two adults may not ride together in the same boat.
Rookie Track: Must be 40” tall or 4 years old
Old Western Train: Must be 3 years old
Red Barron Airplanes: Must be 3 years old
Do you offer anything for larger groups who plan to visit the park?
We have options for groups. Check out our Birthday Parties and Groups page for details or email us at email@example.com.
Can I bring my own cake/cupcakes/or desert for my Birthday Party?
Yes, you can bring your own cake or cupcakes.
Where are the bathrooms located?
We have a Men’s and Women’s indoor bathroom located in the Snack Shak. We also have two portable restrooms, including a handicap accessible restroom, available outside of the Admissions building.
What are Caddie Shak’s hours and holidays?
Caddie Shak is open May- October, Tuesday-Thursday from 12-8 pm and Friday, Saturday, and Sunday from 12-9 pm.
132 Caddie Shak Rd, Donegal, PA 15628
Fall Hours - Open Saturday & Sundays only through October 12-6 pm